Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region

Information technologies have transformed organizations; therefore, identifying their entrepreneurial value has been one of the main concerns for both, managers and researchers. The purpose of this research is to determine the influence of the information systems’ quality on user satisfaction and pe...

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Main Authors: JOSE MELCHOR MEDINA QUINTERO, DEMIAN ABREGO ALMAZAN, FERNANDO ENRIQUE ORTIZ RODRIGUEZ
Format: Artículo
Language:Inglés[ 20]
Published: 2020
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Online Access:http://riuat.uat.edu.mx/handle/123456789/2098
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spelling riuat-123456789-20982020-09-01T13:41:18Z Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region JOSE MELCHOR MEDINA QUINTERO DEMIAN ABREGO ALMAZAN FERNANDO ENRIQUE ORTIZ RODRIGUEZ Information systems, user satisfaction, use/usefulness, PLS, MGA CIENCIAS SOCIALES [5]:CIENCIAS ECONÓMICAS [53] Information technologies have transformed organizations; therefore, identifying their entrepreneurial value has been one of the main concerns for both, managers and researchers. The purpose of this research is to determine the influence of the information systems’ quality on user satisfaction and perceived benefits, and these in turn on the use/usefulness of such technologies in small and medium-sized enterprises of the Mexican northeastern region. Data are collected from 169 questionnaires and analyzed using Partial Least Squares (PLS) and Multi-Group Analysis. The results show that although the users feel satisfied with systems quality, it is not allowing them to make better use and usefulness of information systems. With the Multi-Group Analysis, a significant difference is detected between the relation of perceived benefits and system quality. 2020-09-01T13:29:54Z 2020-09-01T13:29:54Z 2017-01-31 Artículo http://riuat.uat.edu.mx/handle/123456789/2098 Inglés[ 20] Medina-Quintero, J. M., Abrego-Almazán, D. & Ortiz-Rodríguez, F. (2018). Use and usefulness of measurement information systems. A quality approach at the Mexican Northeastern Region. Cuadernos de Administración, 31(56), 7-30. http://dx.doi.org/10.11144/Javeriana.cao.31-56.ubwm Acceso Abierto BY NC ND Colombia[ 51] Cuadernos de Adminstración, (1900-7205) Vol 31
institution RIUAT
collection DSpace
language Inglés[ 20]
topic Information systems, user satisfaction, use/usefulness, PLS, MGA
CIENCIAS SOCIALES [5]:CIENCIAS ECONÓMICAS [53]
spellingShingle Information systems, user satisfaction, use/usefulness, PLS, MGA
CIENCIAS SOCIALES [5]:CIENCIAS ECONÓMICAS [53]
JOSE MELCHOR MEDINA QUINTERO
DEMIAN ABREGO ALMAZAN
FERNANDO ENRIQUE ORTIZ RODRIGUEZ
Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
description Information technologies have transformed organizations; therefore, identifying their entrepreneurial value has been one of the main concerns for both, managers and researchers. The purpose of this research is to determine the influence of the information systems’ quality on user satisfaction and perceived benefits, and these in turn on the use/usefulness of such technologies in small and medium-sized enterprises of the Mexican northeastern region. Data are collected from 169 questionnaires and analyzed using Partial Least Squares (PLS) and Multi-Group Analysis. The results show that although the users feel satisfied with systems quality, it is not allowing them to make better use and usefulness of information systems. With the Multi-Group Analysis, a significant difference is detected between the relation of perceived benefits and system quality.
format Artículo
author JOSE MELCHOR MEDINA QUINTERO
DEMIAN ABREGO ALMAZAN
FERNANDO ENRIQUE ORTIZ RODRIGUEZ
author_facet JOSE MELCHOR MEDINA QUINTERO
DEMIAN ABREGO ALMAZAN
FERNANDO ENRIQUE ORTIZ RODRIGUEZ
author_sort JOSE MELCHOR MEDINA QUINTERO
title Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
title_short Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
title_full Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
title_fullStr Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
title_full_unstemmed Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
title_sort use and usefulness of the information systems measurement. a quality approach at the mexican northeastern region
publishDate 2020
url http://riuat.uat.edu.mx/handle/123456789/2098
work_keys_str_mv AT josemelchormedinaquintero useandusefulnessoftheinformationsystemsmeasurementaqualityapproachatthemexicannortheasternregion
AT demianabregoalmazan useandusefulnessoftheinformationsystemsmeasurementaqualityapproachatthemexicannortheasternregion
AT fernandoenriqueortizrodriguez useandusefulnessoftheinformationsystemsmeasurementaqualityapproachatthemexicannortheasternregion
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