Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.

Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.

Resilience is considered a competitive advantage and involves the ability to deal with any unfavorable situation presented in an unexpected way and obtain significant learning. In family businesses, the application and knowledge of this tool is unusual. Therefore, this research aimed to identify the...

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Main Authors: Castillo Martínez, Susana Isabel, Limón Rivera, Rogelio, Mota González, Sergio Manuel
Format: Online
Language:spa
Published: ACACIA A.C. 2019
Online Access:https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/194
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spelling oai:ojs2.cienciasadmvastyp.uat.edu.mx:article-1942019-06-17T15:57:40Z Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L. Resiliencia como herramienta para lograr la competitividad empresarial: Caso Cafés Paraíso S.P.R. de R.L. Castillo Martínez, Susana Isabel Limón Rivera, Rogelio Mota González, Sergio Manuel Resilience is considered a competitive advantage and involves the ability to deal with any unfavorable situation presented in an unexpected way and obtain significant learning. In family businesses, the application and knowledge of this tool is unusual. Therefore, this research aimed to identify the characteristics of resilience in the family business Cafés Paraíso S.P.R. of R.L. to establish a relationship between resilience and permanence in the market. The research was quantitative and explanatory. A questionnaire was used to detect unfavorable situations in the organization and to study resilient psychosocial variables of workers. In the analysis of results, the central limit theorem, square chi, Pearson correlation and frequency analysis were applied. "Very adequate" resilience factors were found in the family managerial and basic personnel, and "adequate" factors in the temporary personnel. It is recommended to carry out actions that promote group cohesion La resiliencia se considera una ventaja competitiva e involucra la capacidad para afrontar cualquier situación desfavorable presentada de manera inesperada y obtener un aprendizaje significativo. En las empresas familiares es inusual la aplicación y conocimiento de esta herramienta.       Por ello, esta investigación tuvo por objetivo identificar las características de resiliencia en la empresa familiar Cafés Paraíso S.P.R. de R.L. para establecer una relación entre la resiliencia y la permanencia en el mercado. La investigación fue cuantitativa y explicativa. Se utilizó un cuestionario para detectar situaciones desfavorables en la organización y estudiar variables psicosociales resilientes de los trabajadores. En el análisis de resultados se aplicó el teorema del límite central, chi cuadrada, correlación de Pearson y análisis de frecuencias. Se encontraron factores de resiliencia “muy adecuados” en el personal familiar directivo y de base y factores “adecuados” en el personal eventual. Se recomienda realizar acciones que promuevan la cohesión de grupo ACACIA A.C. 2019-06-13 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf text/html https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/194 Ciencias Administrativas. Teoría y Praxis; Vol 14 No 2 (2018): JULIO - DICIEMBRE; 40 - 57 Ciencias Administrativas. Teoría y Praxis; Vol. 14 Núm. 2 (2018): JULIO - DICIEMBRE; 40 - 57 2683-1465 2683-1457 spa https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/194/228 https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/194/229
institution CIENCIAS ADMINISTRATIVAS
collection OJS
language spa
format Online
author Castillo Martínez, Susana Isabel
Limón Rivera, Rogelio
Mota González, Sergio Manuel
spellingShingle Castillo Martínez, Susana Isabel
Limón Rivera, Rogelio
Mota González, Sergio Manuel
Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
author_facet Castillo Martínez, Susana Isabel
Limón Rivera, Rogelio
Mota González, Sergio Manuel
author_sort Castillo Martínez, Susana Isabel
title Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
title_short Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
title_full Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
title_fullStr Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
title_full_unstemmed Resilience as a tool to achieve business competitiveness: Case Cafés Paraíso S.P.R. de R.L.
title_sort resilience as a tool to achieve business competitiveness: case cafés paraíso s.p.r. de r.l.
description Resilience is considered a competitive advantage and involves the ability to deal with any unfavorable situation presented in an unexpected way and obtain significant learning. In family businesses, the application and knowledge of this tool is unusual. Therefore, this research aimed to identify the characteristics of resilience in the family business Cafés Paraíso S.P.R. of R.L. to establish a relationship between resilience and permanence in the market. The research was quantitative and explanatory. A questionnaire was used to detect unfavorable situations in the organization and to study resilient psychosocial variables of workers. In the analysis of results, the central limit theorem, square chi, Pearson correlation and frequency analysis were applied. "Very adequate" resilience factors were found in the family managerial and basic personnel, and "adequate" factors in the temporary personnel. It is recommended to carry out actions that promote group cohesion
publisher ACACIA A.C.
publishDate 2019
url https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/194
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