Marketing of services and guest satisfaction in the hotel industry. Literature review

Marketing of services and guest satisfaction in the hotel industry. Literature review

This research aims to identify the main factors that have been studied about the marketing of services and guest satisfaction in the hotel industry through a review of the literature during the period 2003 to 2023. The research path that was considered was of a qualitative order, since the first att...

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Những tác giả chính:	Monroy-Ceseña, Mauro Alejandro, Cruz-Chávez, Plácido Roberto, Trujillo-Narváez Rivera, Wilbur Sócrates
Định dạng:	Online
Ngôn ngữ:	spa
Được phát hành:	ACACIA A.C. 2024
Truy cập trực tuyến:	https://cienciasadmvastyp.uat.edu.mx/index.php/ACACIA/article/view/386
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