Factors that quantify the perception of quality in customer service in a Mexican restaurant

Factors that quantify the perception of quality in customer service in a Mexican restaurant

importance, due to the number of companies, job creation and business ventures, has caused a high competitiveness index to be generated. This causes the search of strategies to be sought to improve the quality of the service they offer, in order to retain and attract customers. The objective of this...

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Main Authors:	Becerra-Godínez†, Juan Alexis, Serralde-Coloapa, José Leonardo, Ramírez-Arellano, Aldo, Acosta-Gonzaga, Elizabeth
格式:	Online
语言:	spa
出版:	Universidad Autónoma de Tamaulipas 2022
在线阅读:	https://revistaciencia.uat.edu.mx/index.php/CienciaUAT/article/view/1568
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