Factors that quantify the perception of quality in customer service in a Mexican restaurant

Factors that quantify the perception of quality in customer service in a Mexican restaurant

importance, due to the number of companies, job creation and business ventures, has caused a high competitiveness index to be generated. This causes the search of strategies to be sought to improve the quality of the service they offer, in order to retain and attract customers. The objective of this...

Descripció completa

Guardat en:

Dades bibliogràfiques
Autors principals:	Becerra-Godínez†, Juan Alexis, Serralde-Coloapa, José Leonardo, Ramírez-Arellano, Aldo, Acosta-Gonzaga, Elizabeth
Format:	Online
Idioma:	spa
Publicat:	Universidad Autónoma de Tamaulipas 2022
Accés en línia:	https://revistaciencia.uat.edu.mx/index.php/CienciaUAT/article/view/1568
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Ítems similars

Factores que cuantifican la percepción de calidad en el servicio al cliente en un restaurante mexicano
per: JUAN ALEXIS BECERRA GODINEZ, et al.
Publicat: (2022)

The relationship between service quality, customer satisfaction, and customer loyalty: A case study of a trading company in Mexico
per: Silva-Treviño, Juan Gilberto, et al.
Publicat: (2021)

Quality service schemes (QOS) for mobile cellphones communication networks
per: Méndez, Aldo, et al.
Publicat: (2007)

Comparative study of learning analytics techniques to predict student academic performance in higher education
per: Acosta-Gonzaga, Elizabeth, et al.
Publicat: (2020)

Estudio comparativo de técnicas de analítica del aprendizaje para predecir el rendimiento académico de los estudiantes de educación superior
per: ELIZABETH ACOSTA GONZAGA, et al.
Publicat: (2021)

Doctrinal aspects of the National Customs Agency of Mexico
per: Bello-Gallardo, Nohemí, et al.
Publicat: (2023)

Use and usefulness of the information systems measurement. A quality approach at the Mexican Northeastern Region
per: JOSE MELCHOR MEDINA QUINTERO, et al.
Publicat: (2020)

Exploring the effects of acquired specific competencies on the satisfaction of international trade and customs university students
per: Rangel-Lyne, Lucirene, et al.
Publicat: (2022)

Determinants of quality employment in the northern border of Mexico
per: Torres García, Aldo Josafat, et al.
Publicat: (2022)

Marketing of services and guest satisfaction in the hotel industry. Literature review
per: Monroy-Ceseña, Mauro Alejandro, et al.
Publicat: (2024)

British Perceptions of Mid-Nineteenth Century Mexican Society the Topos of the Bandit in Madame Calderòn de la Barca`s Lite in México (1843).
per: FOWLER, WILL
Publicat: (2007)

Competitive quality
per: Arana-Rodríguez, Elvia Edith
Publicat: (2006)

Qualitative perspective of human resources practices in service companies: Monterrey' Hotel Industry
per: Madero, Sergio, et al.
Publicat: (2019)

Analysis of the strategic prospect of SMEs that provide services or auto parts in the automotive industry in Queretaro
per: Sánchez Rayas, Francisco
Publicat: (2021)

Identification of emerging competences in the labor field: a multi-case study in the construction and service industries
per: Lladó Lárraga, Dora María, et al.
Publicat: (2019)

Increase in value and quality assurance for medical and cactus food by temperature monitoring software on a machine dehydration
per: Mata Villalpando-Becerra, Isaac, et al.
Publicat: (2010)

Perceptions about the e-portfolios and assessment rubric
per: Garza Zamudio, Alma Delia, et al.
Publicat: (2021)

Perception of graduates about the Sociology program of UAT
per: Hernández Fonseca, María Del Rosario, et al.
Publicat: (2021)

International academic mobility in the perception of students of English
per: Carranza de Mendoza, Martha Patricia
Publicat: (2018)

Advisory and support service for basic education schools in Mexico: pedagogical support in the Justo Sierra primary school.
per: Jasso Gaona, Carlos Alberto
Publicat: (2024)

Preserving the quality of water is preserving health
per: Ramírez-de León, José Alberto, et al.
Publicat: (2006)

EFL university teachers’ perceptions of writing assessment training
per: González, Elsa Fernanda
Publicat: (2018)

Exploring Consumer’s Expectations and Perceptions of Brands During the Coronavirus Contingency
per: Treviño Benavides, Teresa, et al.
Publicat: (2022)

The quality of the scientific report. Notes on the importance, protocols and recommendations.
per: Carro Pérez, Ennio Héctor
Publicat: (2017)

Attributes that influence the visitor’s choice in four magical towns in the Mexican northwest
per: Almendarez-Hernández, Marco Antonio, et al.
Publicat: (2021)

Perception of environmental noise in the area Rioverde Center, San Luis Potosi, Mexico
per: Gómez-Sánchez, David, et al.
Publicat: (2010)

PERCEPTIONS OF THE USE OF WEB 2.0 TOOLS IN SECOND LANGUAGE COLLABORATIVE WRITING
per: PÉREZ-AMARO, Elsa Guadalupe
Publicat: (2021)

Quality Function Deployment (QFD) as a tool to improve bamboo`s products
per: Zacapantzi-Cordero, Arturo, et al.
Publicat: (2012)

Development of a Quality Information Scale broadcasted by Electronic Media (QISEM)
per: Carro-Pérez, Ennio Héctor, et al.
Publicat: (2022)

High school student’s perception of contents related to alcohol and marijuana consumption on social networks
per: Montero-Domínguez, Félix Ángel, et al.
Publicat: (2018)

Effects of cultural experience on the perception of excellence and economic impact of the attendees at the International Cervantino Festival
per: González-Rosas, Erika Lourdes, et al.
Publicat: (2022)

Oral trials in the Mexican Constitution
per: Rueda-Hernández, Gustavo
Publicat: (2009)

Labor mobbing in Mexican law
per: Noyola Vaca, Rocío, et al.
Publicat: (2022)

Perception of middle school students about a vocational orientation program: a qualitative study
per: Castellanos, Luis Mario, et al.
Publicat: (2017)

Perceptions of gender equity and its relationship with the family structure of students: Case of the Autonomous University of Tamaulipas
per: Rocha Puga, Melani Georgina, et al.
Publicat: (2022)

Attitudes towards machismo and perception of new masculinities in higher education students: towards and inclusion agenda.
per: Salaiza Lizárraga, Flor de la Cruz, et al.
Publicat: (2024)

Quality test to the parabolic trough solar collector surface using structured light
per: Moreno-Oliva, Víctor Iván, et al.
Publicat: (2014)

Undergraduate students and their views about some elements which measure the quality in higher education
per: Hernández-Herrera, Claudia Alejandra
Publicat: (2019)

Survey management as a tool for quality measurement and feedback in the School of Trading and Management Victoria
per: Coronado-Briceño, Jesús Abner, et al.
Publicat: (2018)

The ethnocentrism and perceived risk of mexican consumer
per: Jiménez-Torres, Nadia Huitzilin, et al.
Publicat: (2012)

Cannot write session to /tmp/vufind_sessions/sess_ht04mv4flfe4or8go4eg8uu9o0