The relationship between service quality, customer satisfaction, and customer loyalty: A case study of a trading company in Mexico
Service quality is considered an alternative for companies to obtain a competitive and sustainable advantage in a globalized economic environment. Small and medium-sized enterprises must offer a higher quality of service than large companies, and thus obtain customer preference. The objective of thi...
Sábháilte in:
| Príomhchruthaitheoirí: | , , , |
|---|---|
| Formáid: | Online |
| Teanga: | spa |
| Foilsithe / Cruthaithe: |
Universidad Autónoma de Tamaulipas
2021
|
| Rochtain ar líne: | https://revistaciencia.uat.edu.mx/index.php/CienciaUAT/article/view/1369 |
| Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
|
