Survey management as a tool for quality measurement and feedback in the School of Trading and Management Victoria
Quality in customer service has become an essential tool in organizations. For this reason, the present study aims to develop a technological tool that allows monitoring and follow-up of the measu- rement of customer satisfaction in higher education schools. For this purpose, key personnel from diff...
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| Auteurs principaux: | , , |
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| Format: | Online |
| Langue: | spa |
| Publié: |
Universidad Autónoma de Tamaulipas
2018
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| Accès en ligne: | https://educiencia.uat.edu.mx/index.php/Educiencia/article/view/32 |
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